A good photograph does not always replace an inspection, but it helps identify the likely task and required equipment.
Four useful images
- A close photograph of the affected point
- A wider view showing its position in the room or facade
- The make-model label where relevant
- A photograph showing dimensions with a tape measure
When is video useful?
A rubbing door, mechanical noise, direction of water flow or equipment fault behaviour is often clearer in a short video.
Photograph safely
Do not climb onto a roof, approach an open electrical panel or contact electrical equipment during an active leak. A safe-distance image is sufficient.
Add context
State the location, how long it has continued, when it becomes worse and whether previous work was carried out.
